Returns + Exchanges

 

Returns

At WYKE we aim to provide you with quality products and service at all times and it is most important to us that you are happy with your purchase. If you are unhappy with your purchase we will provide you with a refund on full-priced items providing all of the below apply:

The items are in original condition, with all tags attached and have not been worn, damaged or washed

Please notify us and return the item(s) within 7 days of receipt provide the original invoice as provided as proof of purchase 

Once your return has been received and inspected we will refund you by your original payment method. Refunds will only be issued once return orders have been received. Returned items will be refunded excluding the original cost of shipping, unless deemed faulty.

Please note we do not refund SALE goods, these are final sale items and can't be returned or exchanged. This includes SAMPLE SALE goods.

Please note we also do not refund credit notes. Should you wish to return an order purchased with a credit note (within the 7 day exchange/return period), another credit note will be provided. 

SAMPLE SALE goods are bound to have faults, including stains, size discrepancies, etc. When purchasing from the SAMPLE SALE the customer is aware that the goods cannot be returned or exchanged.

 

Exchanges

Due to the limited nature of our pieces, we do not offer exchanges on any items. If you would like a different size or item, we recommend purchasing the new item and following the returns process for a refund..